Building Team Trust Through Distributed Leadership
Workplace leadership has evolved. The old ways of having one leader make all the decisions no longer work. Companies must create environments where trust and shared responsibility can lead to success. This is what distributed leadership is all about—letting the whole team participate in decision-making so everyone can contribute and perform at their best.
For business, HR, and other team leaders, the question is how to make shared leadership work in a way that builds trust, strengthens teams, and improves performance. Let’s see how shared leadership can benefit teams and how to implement it successfully.
The Leadership Challenge: Breaking Dependency
One huge challenge for leaders is avoiding dependency. In traditional leadership models, all responsibility often falls on one person—the leader. They make key decisions, approve budgets, and solve conflicts. While this might seem efficient, it leads to two significant problems:
- Overworked leaders: Research shows leaders overwhelmed by constant decision-making often face burnout. This can lead to anxiety, depression, sleep deprivation, and other health problems. These stress-related health issues slow decision-making, lower productivity, and negatively affect team performance.
- Dependent teams: Team members may hesitate and wait for direction instead of acting proactively. Progress slows when team members wait for direction instead of taking the initiative.
Too much dependency makes organizations vulnerable. What happens when the leader is unavailable or overloaded?
Leaders often experience delays in approvals, disengaged employees, and missed opportunities. For team managers, constant waiting for approvals can compound minor problems.
Building Trust: From Control to Empowerment
Trust is at the core of distributed leadership. When leaders trust their team, they enable them to make decisions and take responsibility. This builds confidence and creates a culture where everyone feels capable and valued.
Dakota Younger, founder and CEO of Boon, emphasizes the importance of building teams that can operate independently: "Being sick and seeing things not grinding to a halt and having team members that can run things and feel comfortable making calls, even when it wasn't necessarily, their call to make initially - that's when you know you've built real trust in your team."
When leaders trust their team to make decisions, it strengthens relationships and boosts confidence. Over time, team members feel more invested in the company’s success because they can shape outcomes. This trust-based approach leads to higher performance, job satisfaction, and a stronger team.
Handing Over the Keys: Empowering Your Team
A key step in building trust is handing over decision-making authority. This doesn’t mean stepping back completely. Rather, it means giving your team more control over how they approach their work and make decisions.
Dakota Younger explains: “Handing over the keys means letting the team make important decisions. It’s about showing trust and giving them the freedom to do their best work.”
When you empower your team, you encourage a sense of ownership and responsibility. This autonomy increases motivation, helps your team become more proactive and self-sufficient, enhances the team’s sense of purpose, and helps drive better results.
The Benefits of Trust-Based Leadership
When trust is a key part of leadership, the benefits are profound. Teams that are trusted to make decisions operate more smoothly and confidently, even in the absence of leadership. This is crucial for maintaining business continuity, especially when quick decisions are needed.
Empowered teams act with greater confidence. When employees know they are trusted to make decisions, they feel more accountable for their work, boosting individual and team performance. The result is a more efficient, motivated, and agile workforce that can quickly adapt to challenges.
Trust-based leadership also contributes to business growth. When teams are given the freedom to make decisions and contribute ideas, it leads to greater innovation, better solutions, and more effective strategies. This trust-driven approach is an essential part of achieving long-term success.
Steps to Implement Distributed Leadership
Implementing distributed leadership requires intentional steps that help build trust and empower your team. Here’s how you can start:
1. Delegate Responsibility
Empower your team by giving them control over their decision-making. Trust them to take ownership of their tasks and the outcomes. This helps your team develop confidence in their abilities and judgment.
Tip: Set clear, measurable goals and let your team decide how to reach them. This freedom encourages growth and allows them to make decisions confidently.
2. Be Transparent
Open communication is essential to building trust. Keep your team informed about company goals, challenges, and successes. When everyone is aligned, it strengthens collaboration and mutual trust.
Tip: Hold regular check-ins where your team can discuss progress, ask questions, and share feedback.
3. Encourage Autonomy
Once you’ve delegated responsibility, step back and trust your team to make decisions. Avoid stepping in unless necessary, and let them handle their projects.
Tip: Assign team members to lead projects and give them the authority to make decisions. This shows that you trust their abilities and helps them develop strong leadership skills.
4. Provide Support, Not Control
Distributed leadership focuses on offering guidance and resources while allowing your team the freedom to make decisions. Support your team with the tools and resources they need to succeed without taking over their decisions.
Tip: When a challenge arises, provide your team with the resources they need but give them the space to solve the issue themselves. This encourages problem-solving, strengthens their confidence, and fosters independence.
Embracing the Benefits of Distributed Leadership
Distributed leadership builds trust, enhances performance, and drives long-term growth. By giving your team the freedom to make decisions and take ownership, you create a culture where everyone feels valued and empowered. This leads to a more confident, engaged, and motivated team, which translates into stronger results for your business.
Distributed leadership allows you to unlock your team's full potential. By delegating responsibility, being transparent, and encouraging autonomy, you’ll create a dynamic, self-sufficient team that’s ready to take on new challenges.
With Boon’s seamless integration and powerful automation, you can further enhance your leadership strategy and boost team collaboration. Empower your team today, and watch your business grow.