Privacy Policy

We are committed to being transparent about the data we collect about you, how it is used and with whom it is shared. Our privacy policy is effective January 13, 2021. 

Your Privacy Matters

We are committed to be transparent with you about the data we collect about you and how it is used and shared. By using our Services, you consent to our use of your data under this Privacy Policy.We are a referral network and online platform for professionals as well as companies. People use our services to find and be found for business opportunities and to connect with others and information. Our Privacy Policy applies to any Member or Visitor to the covered Services.Any person who visits one of our websites or online services (e.g is a Visitor. Any person who registers for one of our services is a Member.


This Privacy Policy applies to, sites, apps, communications and services (“Services”).


If you use our Services, you consent to the collection, use and sharing of your personal data under this Privacy Policy and agree to the User Agreement. We will ask you for explicit Consent when you are using parts of the product that need access to different data that belongs to you - for example, we will ask you for separate consent to access your Google Contacts versus your LinkedIn connections, if and when you decide to import that data into Boon.Your consent for this kind of data can be withdrawn at any time by disconnecting the relevant account from your Settings page, or requesting via support lines.


We may modify this Privacy Policy, and if we make material changes to it, we will provide notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. If you object to any changes, you may close your account and request for all your data to be removed. Your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that you are consenting to the updated Privacy Policy.

1.1 Information You Provide To Us

You provide data to create an account with us.


To create an account you provide data including your name, email address and/or mobile number, and a password. If you register for a premium Service, we may ask you for payment (credit card) and billing information. We use respected, certified PCI-DSS compliant third party systems for payment processing and billing including Recurly and


Profile information is used to verify your identity and provide you with Boon services, including helping other people in your network to find you and potentially contact you for the purpose of asking about introductions or new opportunities. Your public profile does not include things you would consider private to your company e.g an employee referral you make or things that you’d want confidential as a job seeker e.g a record of interest that you expressed in a new job opening.We do not ask you to add any sensitive information on your profile.Please do not post or add personal data to your Boon profile that you would not want to be available to others in your network.

Posting and Uploading

We collect personal data from you when you provide, post or upload it to our Services, such as when you fill out a form, apply for or save jobs or send invitations. If you opt-in to import your address book, we receive your contacts (including contact information your service provider(s) or app automatically added to your address book when you communicated with addresses or numbers not already in your list).

LinkedIn Connections

If you import your LinkedIn data, we receive data about your LinkedIn connections and your LinkedIn profile, but the information we store and use is limited to your connections’ basic information such as full name, email, current job title, current company, and public websites. The information contained in your LinkedIn data exports may be changed by LinkedIn from time to time, and that would be reflected in what you share with us.

The purpose of your LinkedIn connections is to make personalized recommendations to you about how to navigate your network when making introductions and getting referrals.If you are an employee at a company that uses Boon, your LinkedIn contacts information will be accessible to managers and recruiters at your company.

Neither Boon, nor your employer will be able to access any sensitive LinkedIn information about you or information you would generally consider private such as private messages, your LinkedIn posts, salary information, job applications, etc.

Boon makes recommendations to your recruiting team about people in your network so that the recruiting team can request introductions to those people from you.

People in your address book are also able to ask you for relevant introductions - for example, a past colleague of yours who is connected with you through LinkedIn may be able to ask you for an introduction to someone on your recruiting team.

1.2 Information From Others

Others may post or write about you.


You and others may post content that includes information about you on our Services. Unless you opt-out, we collect public information about you, such as your current job title, links to your various public presences on the internet e.g Twitter, Github, LinkedIn, and make it available as part of our Services (e.g. suggestions for your profile)

Contact  and Profile Information

We receive personal data about you when others import or sync their address book with our Services, or send messages using our Services (including invites or introduction requests).Customers and partners may provide data to us. For example, your employer may provide us with an email to invite you into the service. PartnersWe sometimes receive personal data about you when you use the services of our partners, such as applicant tracking systems, providing us job application or referral data. The privacy of this data will be governed by the relevant partners’ privacy policy and data processing agreements with you and (when appropriate) your employer.

1.3 Service Use

We log your visits and use of our ServicesWe log usage data when you visit or otherwise use our Services, including our sites, such as when you view or click on content (e.g job postings), perform a search, share job openings, or apply for jobs. We use log-ins, cookies, device information and internet protocol (“IP”) addresses to identify you and log your use.

1.4 Cookies, Web Beacons and Other Similar Technologies

We collect data through cookies and similar technologies.We use cookies and similar technologies (e.g., device identifiers) to recognize you and/or your device(s) on, off and across different Services and devices. You can control cookies through your browser settings and other tools.

1.5 Your Device and Location

We receive data from your devices and networks.We use cookies and similar technologies (e.g., device identifiers) to recognize you and/or your device(s) on, off and across different Services and devices. You can control cookies through your browser settings and other tools.

1.6 Messages

If you communicate through our Services, we learn about that.We collect information about you when you send, receive, or engage with messages in connection with our Services. For example, if you get a Boon invite, we track whether you have acted on it and may send you reminders. However, we are NOT able to read your emails (e.g Gmail or Microsoft Outlook) when you use those providers as a way of authentication (e.g Sign In with Google)

1.7 Workplace Provided Information

When your employer buys a premium Service for you to use at work, they may give us data about you.

An employer (or other person or entity procuring our Services for your use) may provide us information about their employees or contractors who make use of these Services. For example, we will get contact information for “Company Page” administrators and for authorizing users of our premium Services, such as Boon for Teams.

1.8 Other

We are improving our Services, which means we get new data and create new ways to use data. Our Services are dynamic and we often introduce new features, which may require the collection of new information. If we collect materially different personal data or materially change how we use your data, we will notify you and may also modify this Privacy Policy.

2. How We Use Your Data

We use your data to provide, support, personalize and develop our Services.How we use your personal data will depend on which Services you use, how you use those Services and the choices you make in your settings. We use the data that we have about you to provide, support, personalize and make our Services more relevant and useful to you and others.

2.1 Services

Our Services help you connect with others, find and be found for work and business opportunities, find and be found for referrals and introductions, and participate in employee and external referral programs run by different companies.We use your data to authenticate you and authorize access to our Services.

Get Referred

Our Services allow you to find, receive, and be found for introductions and referrals by colleagues, partners, clients, and other professional contacts. If you are connected with someone through your contacts (e.g LinkedIn, address book) you both will be able to see each other’s contact information, and request introductions from each other’s networks.

We will use data about you (such as profiles you have viewed or data provided through address book uploads or partner integrations) to suggest introductions, connections, and referrals for you and others (e.g. Members who share contacts in common with you) and enable you to invite others to become a Member or request an introduction from them, even if they are not a Member. It is your choice whether to invite someone to our Services or send an introduction request. You can choose whether or not to share your own list of connections with your network.

We use your public profile, activity and other data, including your job title, name and picture, to provide recommendations to other Members in your network.For example, if you are connected to both a recruiter and a potential candidate for a job, we may suggest to the recruiter that they reach out to you in order to get an introduction to the potential candidate for that job.

However, a recruiter you do not know would be unable to contact one of your friends directly by virtue of you importing your connections into Boon.


Our Services allow you to explore careers, seek out, and be found for, career opportunities.

Your profile can be found by those people in your second-degree network looking to hire or be hired by you, and may be obtained from public information even if you are not a user of our Services.

We will use your data to recommend job related introductions to you, show you and others who work at a company, in an industry, function or location or have certain job titles and connections.

We may use your profile to recommend jobs to you and you to recruiters at companies that are in your network.


Our Services allow you to collaborate with colleagues. Our Services allow you to communicate with other professionals. We allow you to store and use tools to improve productivity such as message templating.

2.2 Premium Services

Our premium Services allow paying users to search for and contact Members through our Services, such as searching for and contacting job candidates, and promote content through social media.We sell premium Services that provide our customers customized-search functionality and tools (including messaging). A premium Services subscriber can store information he/she has about you in our premium Services, such as contact information or work history. The data provided about you by these subscribers is subject to the policies of those subscribers.It is against our policy for customers or users to scrape or permanently take data that does not belong to them off Boon, except in case of approved Partner integrations (such as an Applicant Tracking System).

2.3 Communications

We contact you through multiple channels. We offer settings to control what and how often you receive some types of messages.

We will contact you through email, notices posted on our websites or apps, team chat applications like Slack and Stride, and other ways through our Services.

We will send you messages about the availability of our Services, security, or other service-related issues.We also send messages about how to use the Services, network updates, reminders, referral suggestions and promotional messages from us and our partners.You may change your communication preferences at any time. Please be aware that you cannot opt-out of receiving service messages from us, including security and legal notices.

2.4 Marketing

We promote our Services to you and others.We use data and content about Members for invitations and communications promoting membership and network growth, engagement and our Services.

2.5 Customer Support

We use data to help you and fix problems.We use the data (which can include profile, communication activity and activity history in some cases) needed to investigate, respond to and resolve complaints and Service issues (e.g., bugs).

We train our support staff to ask for explicit consent before accessing any of your data which is neither public nor pseudonymized.

We use tools and monitoring like Hubspot, Fullstory, and Freshchat to help provide you with better support and services. We ensure that these third party tools we use are compliant with our policies.

2.6 Aggregate Insights

We use data to generate aggregate insights.We use your information to produce aggregate insights that do not identify you. For example we may use your data to generate statistics about our users, their profession or industry, or the demographic distribution of visitors to a site.

2.7 Security and Investigations

We use data for security, fraud prevention and investigations. We use your data (including your communications) if we think it’s necessary for security purposes or to investigate possible fraud or other violations of our User Agreement or this Privacy Policy and/or attempts to harm our Members or Visitors.

3. Our Services

Any information you include on your profile, or publicly available information that is added to your profile automatically by our Services will be seen by others. ProfileYour profile is fully visible to all Members and customers of our Services. As detailed in our Help Center.

Your settings, degree of connection with the viewing Member, search types (e.g., by name or by keyword) impact the availability of your profile and certain fields. Your employer can see how you use Services they provided for your work (e.g. as a recruiter) and related information. They will not be able to see any activity you take in Personal Mode, such as job searches or individual introduction requests.

3.1 Service Providers

We may use others to help us with our Services.

We use others to help us provide our Services (e.g., maintenance, analysis, audit, payments, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated to not to disclose or use it for other purposes.

3.2 Legal Disclosures

We may need to share your data when we believe it’s required by law or to protect your and our rights and security. It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations, (4) protect the security or integrity of our Service (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of Boon, our Members, personnel, or others. We attempt to notify Members about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overboard, vague or lack proper authority, but we do not promise to challenge every demand.

4. Your Choices & Obligations

4.1 Data Retention

We keep most of your personal data for as long as your account is open. We retain the personal data you provide while your account is in existence or as needed to provide you Services. Even if you only use our Services when looking for a new job every few years, we will retain your information and keep your profile until you decide to close your account or exercise your right to be forgotten.

‍In some cases we choose to retain certain information in a depersonalized or aggregated form, for example, some of the uses outlined in section 2.Unless you opt-out or exercise your right to be forgotten, we will retain publicly available data about you in order to provide services to other Members who are connected with you.

4.2 Rights to Access and Control Your Personal Data

You can access or delete your personal data. You have some choices about how your data is collected, used and shared. By default, if there is a Boon public profile about you - it is accessible to anyone who knows how to find it, including you, but it does not contain any information that is not already available about you, without your consent. Only people in your first or second-degree network are able to contact you through Boon. You can opt-out at any time here.

4.3 Account Closure

We keep some data about you even after you close your account. If you choose to close your Boon account, your personal data will generally stop being visible to others on our Services within 24 hours. Account information is permanently within 30 days or less of account closure, except as noted below. We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our User Agreement, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed. Information you have shared with others e.g referrals you made to your employer remain visible after you closed your account, and we do not control data that other Members copied out of our Services. Your profile picture and name may continue to be displayed in the services of others (e.g to show that you referred someone).

5 Data Access Request

You may request reasonable access to your data on Boon. We respond to all Data access requests within 30 days, and you can request a copy of your data here.

For Members and users of non-premium Services, most standard Data Access Requests are free of charge, unless there is an excessive number of requests or undue burden through such requests placed on us.For customers and subscribers of our premium Services, most standard Data Access Requests are included in their subscription, unless there is an excessive number of requests or customized work we need to do in order to serve them.When you request data from us, we are only able to provide data that belongs to you, and may ask to verify your identity to for security reasons.

6. Other Important Information

6.1. Security

We monitor for and try to prevent security breaches.We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us.There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.If we confirm a breach of security that affects you, we will notify you within 3 days of such breach. You can read more about our security practices here.

6.2. Direct Marketing and Do Not Track Signals

We currently do not share personal data with third parties for their direct marketing purposes without your permission, and you will be notified if there is a change to this policy.

6.3. Contact Information

You can contact us or use other options to resolve any complaints. If you have questions or complaints regarding this Policy, please first contact Boon online, through our Live Chat support line or by emailing

6.4 Third Parties

Boon does not sell your data to third parties. Boon does use several third-party services for example, SendGrid for sending emails, and Appcues for onboarding. The relevant parts of your data that are required for these services are shared with them, such as your email address for SendGrid to be able to send you a message on our behalf, and actions you took in the app in order to tailor your onboarding experience through Appcues. Freshworks Inc ("Freshworks") enables interaction with you on our website and/or our product. As a data processor acting on our behalf, Freshworks automatically receives and records certain information of yours like device model, IP address, the type of browser being used and usage pattern through cookies and browser settings. Freshworks performs analytics on such data on our behalf which helps us improve our service to you. You can read about the cookies Freshworks' sets in their cookie policy here.

Boon chooses third party services carefully and does not use services if there is reason to believe that they will sell your personal data to others. Where possible, Boon requires third-party services to be contractually obligated to only use and store data required for the specific purpose of providing services to Boon or its users.